Free 30 Minute eClass

 

UNDERSTANDING ITSM PROCESSES

30 Minutes to Better
Incident Management

Using ITIL and Agile

Wednesday, April 5, 2017
2 pm - 2:30 pm ET

Gain new insights and learn new practices for managing incidents, no matter what service desk tool you use. Nikki Haase of RightStar will share her expert ITIL and Agile process knowledge with you so that you leave the webinar with practical ideas for improving the way you administer Incident Management.