Recent trends in IT Service Management are introducing new models and methods to improve traditional ITSM practices. ITIL alone is not enough. Integrating the practices of Lean, Agile, and DevOps with the processes of ITIL enable faster delivery of better quality services at lower cost and increased business value.
This live eClass will bring you current with Service Management trends and give you the guidance you need to revitalize your service management initiatives. Don't miss this free, information rich eClass presented by RightStar.